When it comes to finding a job, finding your perfect match can mean combining research and guesswork. After reading this article, however, you will still need to do some research, but the guesswork will be alleviated. Knowing the right questions to ask, understanding your strengths and weaknesses, and researching the company are all important steps to finding the perfect job. Taking the time to find a good match will make sure you have a successful career.
If you’re reading this, chances are you’re keen to embark on an exciting journey with Kohl’s, one of the largest retail chains in America, known for its commitment to family, value, and national brands.
If you’re considering a career at Kohl’s, you’ll be pleased to learn that they provide many job prospects. Whether you’re interested in customer service or supply chain management or aspire to work in their corporate offices in Menomonee Falls, Wisconsin, or one of their numerous store locations across the United States, Kohl’s offers opportunities for individuals from diverse backgrounds and skill sets.
Ready to get started? Let’s examine the following:
- Positions and careers offered by Kohls
- Job Requirements
- Application process
- Interview Preparation
- Salary Compensation and benefits
Jobs and Careers Offered at Kohl’s
Retail Operations
Kickstart your retail career with an entry-level role as a cashier or sales associate. If you enjoy customer interaction and ensuring a positive shopping experience for them, then this customer service role is perfect for you. In addition, it might be the beginning of something bigger!
Distribution Center Roles
Perhaps being a front-line employee isn’t your cup of tea. For a role behind the scenes, consider a job as a Material Handler, Maintenance Staff, or even in Loss Prevention. These positions ensure the stores run smoothly by keeping them well stocked.
Corporate Roles
If you prefer a desk job, working at the corporate offices can provide this. Are there any finance, marketing, human resource, or product development folks? Here’s your chance to influence strategic decisions, tap into your creative side, or manage crucial financial accounts.
Internship Program
Kohls is a large proponent of interns. You will feel like part of the team because they believe in giving you an authentic taste of the retail world. Perfect for college students.
Sephora at Kohl’s
Are you familiar with ‘Sephora at Kohl’s’? This spears off into the cosmetic and beauty sector and could be a great opportunity if you enjoy the beauty industry. If you want to know more about working for Sephora, please see Sephora Secrets: Ace Your Path to Employment and Behind the Scenes at Sephora: Unveiling the Secrets to a Successful Job Interview.
Store Management Roles
If you have leadership skills with some retail experience under your belt, a management role may be in store for you. You can be a store influencer and driver in these positions.
Kohl’s Job Requirements Revealed
Retail Sales Associate Requirements
- Greeting customers
- Answer inquiries about products and services
- Assist with purchases
- People person
- Customer-focused
- Stand for long periods
Distribution Center Requirements
- Organizer
- Lift heavy items
- Stand and walk for the entire shift
- Previous experience – but not always mandatory
Corporate Role Requirements
- Bachelor’s degree
- Prior experience (typically)
NOTE: Kohl’s is looking for passionate, willing learners who understand Kohl’s approach to providing excellent service.
How Kohl’s Identifies Potential Employees
- Excellent Customer Service – Very customer-centric – friendly and approachable
- Good Communication Skills – This is important whether you interact with customers in person, on the phone, or via email.
- Genuine Passion for Fashion and Merchandise – Provide knowledgeable information for customers to make the right product choices.
- Adaptability – In retail, trends and customer expectations are dynamic. You need to be able to adjust to change quickly.
- Alignment with Company Culture and Values – Kohl’s wants employees who will contribute to and embrace the company’s diversity and create a positive and inclusive shopping environment.
Application Process at Kohl’s
Visit the Kohl’s Website
Go to Kohl’s website career page to see a listing of open positions. Filter through for the job specifications you seek until you find a match with your skills, qualifications, and desired location.
Creating a Profile to Apply
After selecting a position, you may apply by creating your profile and completing the required information. Be sure to upload your cover letter and resume.
Tailor Your Resume
Review the job description thoroughly and tailor your resume to the required skills and experience. Be sure to highlight pertinent information so that your credentials can be noticed immediately. Remember, this is your first introduction to the company, so make it count!
Proofread Everything
Double-check all your information before submitting. Look for typos and incorrect information. Your attention to detail will shine forth as an indication of the type of employee you will be. Once everything looks perfect, hit submit.
The Hiring Process at Kohl’s
Overview of the Stages in the Hiring Process
Application – Apply on the career section of the company website.
Phone Screening – If the position you applied for captures the recruiter’s interest, a phone interview will occur. This is usually a 15-20 minute conversation, and a general understanding of your skills and interest will be determined.
In-Person Interview – The in-person interview will be done one-on-one or in a group setting. Now is the time to showcase your interpersonal skills and knowledge about the company and position.
Background Check – Prior to an official job offer, a standard background check is conducted to ensure the safety of all employees.
Job Offer – Congratulations if you receive an offer of employment! The hiring manager will contact you by phone to discuss the offer, your starting date, and any other details related to your role.
Expected Timeline from Application to Appointment
It takes Kohl’s staffing teams to hire the right people for the right positions a few weeks to a month. For example, seasonal hiring periods are often shorter due to the need for more staffing.
Preparing for a Job Interview at Kohl’s
Understanding the Job Role
Take the time to interpret the job duties fully. What are they asking for, and how do your skills and qualifications meet their needs? A firm grasp of the position will make it easier to articulate how you are the perfect match.
Research Kohl’s Values and Culture
The values and culture Kohls upholds are to be taken with all sincerity. Please review them on their website to ensure you align with their company’s mission, vision, and values.
Anticipate Possible Questions and Practice Your Responses
Kohl’s is all about customer service, so bear this in mind when framing your answers to interview questions anticipated. There is no need to memorize your answers but rather present them in a storytelling fashion.
Prepare to Show Your Passion
Show your enthusiasm for the company and position. Kohls wants employees as passionate as they are about serving their customers.
Plan Your Journey
Know where the interview is and plan to arrive 15 minutes early to calm any last-minute nerves. Also, plan some questions to ask the interviewer. This shows interest and commitment and will also allow you to interview the employer. As a result, you will be able to determine whether or not the job is right for you.
Sample Interview Questions Asked at Kohl’s
- “Tell me about a time you went above and beyond for a customer.”
Customer satisfaction is Kohl’s top priority, so they want to hire people who are experienced problem solvers. Use the STAR method for this behavioral question.
- “Why do you want to work at Kohl’s?”
Show that you are interested in the company and job and explain why you are interested.
- “How do you handle stressful situations?”
There can be a lot of pressure in retail environments, and managers want to know that you can remain focused and provide excellent service regardless of how busy it gets.
- “Can you work flexible hours, including evenings and weekends?”
It is common for retail employees to work outside of the traditional 9-to-5 schedule, so they will likely want to know that you can accommodate that.
- “Give an example of a time you worked in a team to achieve a goal.”
Teamwork is essential in many Kohl’s positions, so let them know when you’ve collaborated successfully with others.
NOTE: When answering, be honest, provide specific examples, and let your natural charisma shine.
Dress Code at Kohl’s
Dress professionally for Kohl’s interview: Men: Dress pants/khakis, collared shirt, optional tie, dress shoes. Women: Dress pants/skirt, blouse/dress, moderate heels/flats.
Remember, the objective is to look polished, professional, and ready to join the Kohl’s team. By dressing appropriately, you communicate that you’ve done your homework on the company’s culture and are serious about your desire to contribute to their success.
For more information on interviewing attire, see Job Interview Attire Tips for Men: Dress for Success or A Woman’s Guide To Style for Job Interviews.
Compensation at Kohl’s: How Much Can You Expect to Earn?
The salary you receive will depend on various factors, such as your position, department, previous experience, and level of responsibility. But on average:
Sales Associate – $32,843 per year
Department Supervisors – $37,753 per year
Technical Designer – $72,909
Store Manager – $41,313
With Kohl’s comprehensive benefits package, the total value of your compensation can surpass just your base pay, providing opportunities for raises and advancement in many roles.
Benefits of Working at Kohl’s
- Health and Wellness Benefits – Medical, dental, and vision (30 hours/week min.)
- 401k retirement plan – After one year of service
- Flexible schedule
- Discount program (15% off)
- Appreciation and Recognition – “Associate of the Month”
Wrapping Up
Starting a career at Kohl’s presents a universe of thrilling prospects eagerly awaiting your exploration! Kohl’s extensive job positions, competitive compensation, and impressive benefits package render them an exceptionally appealing employer.
Armed with invaluable insights into their recruitment procedures and how to ace an interview, always keep in mind that you possess all the tools necessary for success. So, don’t hesitate; venture forth and seize that dream job at Kohl’s!
Next Steps
Our coaching sessions will help you identify your unique skills, develop them towards suitable roles, and set realistic career goals as you navigate your job search at Kohl’s.
Communicating with our career coaches can provide a strong foundation for your success at Kohl’s, so let’s work in tandem to ensure your professional journey unfolds beautifully and beneficially.
