Who doesn’t like a good burger? Well, for one of the best burgers around, go to Red Robin. Since 1969, this restaurant has been growing because of its gourmet burgers and, dare I say, bottomless fries!
What truly makes Red Robin stand out, however, is its steadfast dedication to its team members. The company follows the philosophy of “Great people make great burgers,” recognizing that their team is at the core of their success.
Have I piqued your interest? Come and learn how to be part of this burger authority’s team that thrives on providing high-quality food and service and offers a platform where your skills can be nurtured, appreciated, and developed.
Here are some things you might like to know:
- Job roles available
- Job Requirements
- Hiring Process
Job Roles Offered at Red Robin
If you are yearning for a part-time gig or want to land a full-time position and climb the career ladder, Red Robin has a range of positions to suit your fancy.
- Servers
Greeting customers, taking orders, serving food, and ensuring our guests have a good dining experience are just a few of the responsibilities of a server. If you are a patient person with great communication skills, this may be your role.
- Line Cooks
For this position, it is essential to have a passion for food, as well as the ability to make decisions under pressure. Your culinary skill set will be enhanced by this role, which could be helpful in the future.
- Restaurant Manager
If you are a leader and thrive on managing people, customers, and the overall operations of the restaurant, consider a management position. Health and safety measures need to be met, plus you will even dabble in some financial and marketing tasks. Challenging – yes, but quite rewarding as you’d be at the helm, directly influencing the restaurant’s success.
- Host/ Hostess
This is the perfect opportunity for someone who loves meeting new people and has a knack for making an excellent first impression. As a host or hostess, you’ll be the first face customers see when they walk into Red Robin – greeting, managing reservations, and seating them.
Bartenders, dishwashers, and delivery drivers are just a few more of the many job opportunities available with Red Robin.
What’s common across all these roles is the need for respect for individuals, a can-do attitude, and a customer-centric mindset.
Requirements to Get a Job at Red Robin
These are not hard and fast rules, but they do provide a guideline of what the company values.
General Requirements and Qualifications
- Age – minimum of 16 years old for entry-level positions – for roles involving alcohol, you need to be at least 18 years old
- Basic literacy and math skills
- An energetic personality
- Team player
- Excellent customer service skills
Specific Qualifications for Different Roles
Specialized roles have varying job requirements. For example:
- Cook – a year of cooking experience plus knowledge of food safety, sanitation rules, and experience with kitchen appliances
- Manager – Bachelor’s degree, proven leadership skills, plus extensive industry knowledge
People who have a strong sense of hospitality, a positive attitude, and a sense of respect for colleagues are valued by Red Robin.
The Hiring Process at Red Robin
- Review of Submitted Online Application
The hiring team will review your application to determine if you are a match for the position you applied for – assessing your skills and qualifications against the job description.
- Telephone Screening
This part will be a brief phone call from a recruiter to determine your interest, availability, and suitability for the role. Feel free to ask any questions you may have as well.
- In-Person Interview/s
Typically, you will meet with the manager or a higher-level executive, depending on the position at hand. It will be a mix of behavioral and situational questions designed to understand your problem-solving abilities, communication skills, customer service experience, and potential to fit within Red Robin’s culture.
- Assessment Test
For some roles, particularly management, you may be required to take an assessment test. For instance, this may involve various restaurant scenarios and questions about how you would handle them. By completing this process, you will demonstrate that you are competent at solving problems and managing people.
- Job Offer
Now, to the best part – the job offer! If all goes well with the previous processes, you can look forward to an offer of employment – pending reference checks and a background check.
It generally takes two to four weeks for Red Robin to hire someone, depending on the position and the number of applicants. It’s important to stay in touch with Red Robin’s hiring manager or recruitment team throughout the process.
Also, having prepared some questions for the interviewer will demonstrate your interest and enthusiasm for a job with them. This is a two-way street, after all. Asking questions can only strengthen your position and ultimately help you succeed.
Preparing Before Your Application at Red Robin
Efficient Resume Creation
Your resume should mirror the position you are going for. For a server position, emphasize your customer service abilities, multitasking skills, and relevant experience, for example.
Building a Compelling Cover Letter
In your cover letter, you can let your potential employer know who you are. Be specific and concise, and make sure your cover letter is proofread for typos or grammatical errors.
Preparing for Potential Interview Questions
Preparation is key to making a lasting impression on an interviewer if your resume and cover letter stand out. Your responses should reflect your skills, experience, and commitment to exceptional customer service – one of Red Robin’s core values. For detailed interview questions and answers, see Sailing Through Interview Questions at Red Robin Successfully.
Prepare Questions for the Interviewer
Consider asking questions about the company culture, career advancement opportunities, or how a typical workday looks. This demonstrates your interest and enthusiasm for the position and gives you a better understanding of the company.
How and Where to Apply for a Job at Red Robin
Visit the Red Robin Careers Page
Go to the Red Robin website – There will be a listing of job openings nationwide.
Search for Open Positions
Filter by location, full-time or part-time openings, and managerial or team member positions.
Review the Job Description and Requirements
This will give you a clear picture of your duties and responsibilities, helping you to
tailor your application and accurately reflect why you are the ideal candidate for the job.
Apply for the Job
When you find a job that matches your profile, click the ‘Apply’ button. You will then be redirected to a page where you must complete your application. Each piece of information is crucial, from basic personal information to your job history, educational background, and references.
Submit Your Application
Review your application to ensure no errors, and click ‘Submit.’
In-person Applications
Simply walk into the restaurant with your resume, present yourself neatly and professionally, and express your interest in working there. (ask to speak with the manager)
What Red Robin Looks for in Potential Employees
Understanding what a company looks for in its potential employees is the secret sauce to ensuring your application is noticed. The key is aligning your skills, attributes, and aspirations with the organization’s expectations.
Customer-Centric Mindset
In any hospitality industry, customer service is most important. Therefore, Red Robin looks for candidates who can engage with customers effortlessly and genuinely and will go the extra mile to ensure a positive dining experience.
Teamwork
Regardless of your role at Red Robin, you must work collaboratively within the team. A successful restaurant operation hinges on seamless cooperation between various roles, reinforcing this necessity.
Unwavering Integrity
Those who make ethical decisions that align with the company’s values will be looked upon favorably. Being honest in your application and admitting when you do not know an answer will give the interviewer a glimpse of this trait.
Attitude of Continuous Learning and Improvement
To remain competitive in its industry, Red Robin adopts industry changes and customer preferences continuously. It appreciates employees willing to adapt and learn new things, whether new menu items or service protocols.
Summing all this up:
Red Robin is searching for individuals who possess a deep passion for exceptional service, excel at teamwork, maintain the utmost ethical integrity, and are enthusiastic about continuous learning and personal growth. If these qualities align with your own, you’re likely an excellent match for the Red Robin team!
Training Offered by Red Robin
Initial Training/ Orientation – a mix of online modules, on-the-job mentoring, and feedback sessions designed to foster a supportive and inclusive learning environment.
Server Training Program – emphasizes customer service skills, such as handling difficult situations and upselling, basic menu etiquette, and operating the POS system.
Shift Supervisor Training – This training module covers leadership, team management, and conflict resolution.
Continuous Learning Opportunities – Quarterly staff meetings provide further training and updates. As you advance in your career, take advantage of various professional development workshops and seminars the company offers.
In a nutshell, Red Robin places a significant emphasis on fostering the growth and advancement of its team members, acknowledging that each individual’s success contributes to the key ingredients of its overall achievements.
Average Salary of a Red Robin Employee
Hourly Positions Salary
- Server or host – $17.28 per hour and $14.62, respectively
- Line cooks or dishwashers – $16.44 per hour and $15.18, respectively
Management Positions Salary
- Assistant manager – $44,725 annually
- General managers – $69,971 annually
Corporate Role Salary
- Marketing coordinator – $42,809 annually
- Senior executives – $75,744 annually
Remember that salaries at Red Robin can vary significantly based on the role, location, and experience—additional earnings, such as tips for servers and bonuses for high-performing employees, should also be factored in when making your decision.
Benefits of Working at Red Robin
- Medical, dental, and vision insurance
- 401(k) Retirement Savings Plan
- Food and Beverage Discounts
- Supportive Work Environment
- Flexible Work Schedules
Opportunities for Career Advancement at Red Robin
Red Robin supports team growth with diverse training, mentorship, and leadership programs, enabling advancement in various roles. It’s about growing beyond your role and developing a well-rounded skill set, which is a priceless benefit.
Final Thoughts
You now have a comprehensive understanding of what it entails to work at Red Robin. Nevertheless, it’s crucial to remember that possessing knowledge about the company and the various job roles represents just one piece of the overall picture. Your application, performance during interviews, your attitude, and your conduct in the workplace all hold substantial significance in not only securing a position but also thriving within the company.
Each opportunity should be a chance for personal growth, pushing your boundaries, and going beyond the confines of your formal job description. Red Robin places a high value on initiative and a thirst for learning, so by embodying these qualities, I am confident that you will succeed and excel at Red Robin.
The job search process can, at times, seem daunting and overwhelming. These feelings are entirely normal. However, it’s important to remember that every step you take brings you closer to your ultimate goal. Whether you’re seeking a position as a server, a cook, or a manager, always remember that Red Robin provides a supportive work environment where ambition, creativity, and dedication are highly esteemed.
Next Steps
Red Robin’s dedicated career coaches will assist you in harnessing your strengths and aligning them with your career aspirations. We can propel your career to new heights with determination and guidance. Join us today for a tailored journey to meet your professional and personal needs.