There probably won’t be many Hollister-branded clothes in your closet if you’re over 25. However, asking teenagers if they know Hollister Company and the typical reply will be, “Of course.” Hollister is the quintessential brand for teens worldwide. The company believes that we have the spirit of an eternal summer hidden within us. At Hollister, summer isn’t just a season; it’s a state of mind.
So who wouldn’t want to work here? I mean, with the laid-back California surfs-up endless summer vibe, I’m in! So come on, let’s rock those job interview questions with answers that sizzle.
The key qualities needed to secure a position with Hollister are friendliness, enthusiasm, confidence, and liking and knowing fashion.
Did You Know?
In one of my previous articles on interviewing, I highlighted some psychological tips to help nail your interview. I am now listing a few more for you to ponder.
1. Job interviewers focus on four main concerns during your interview
- Why do you want to work here?
- Are you able to do the job?
- Will you fit in with the culture of the company?
- What sets you apart from the other candidates?
Providing stellar answers to these questions requires thorough research about the company and the position you are interviewing for.
2. Demonstrate reflective listening during your interview
This communication technique includes three parts – focusing, mirroring, and paraphrasing. Interviewers want to be able to tell that you understand their feelings and what they are saying. By listening reflectively, you convey that you’re paying close attention, which can lead to a positive relationship with your potential employer.
Let me give you an illustration:
The interviewer says: “Although the store is fast-paced, you must be courteous while working efficiently.” Your response “My goal is to provide the best shopping experience for guests, which can only be achieved by working efficiently and politely. Customer satisfaction comes first.”
3. A study conducted by Timothy Judge says you only have four minutes to make an impression. Make each moment count by being well prepared.
Application Process
Please bear in mind that you must be at least 16 years old to qualify for most positions with Hollister. Applicants must complete an online application through the company’s employment application page. You may also apply in person at one of their stores.
Once your application is submitted, you will be given a choice of interview dates.
A Few Tricks of the Trade
- Before submitting your application, stop by the store you’re applying to. Strike up a conversation with an employee working there to build rapport. Ask if you may use them as a reference. Having a referral is a great way to rise above the competition.
- Prepare to wear a more casual outfit to the interview; even sport one of Hollister’s designs so they see you have enthusiasm for and know their style. (The only exception to this rule would be if you are interviewing for a management position. In this case, dress business formal).
- It is always a good idea to follow up after an interview. Meet with the manager in person to determine the status. If the position you applied for didn’t pan out, they might keep you in mind for another job opening in the future.
Job Positions at Hollister
Hollister hires for several roles, but I will focus on five in-store careers here. If you seek a corporate-level position, such as marketing, law, or finance, you should do so through the Abercrombie & Fitch careers page. They own Hollister & Company.
- Floor Models – Also known as Sales Associates. You must bring your best customer service skills to excel in this dynamic because you will work directly with the customer. Having an eye for fashion and being in great shape is also essential.
- Impact Team Members – This position oversees stocking and restocking clothing shelves. Sensors will need to be placed on clothing, and steaming may also be part of this job. Building merchandise displays will also come into play here. If you are neat and organized, this could be your gig.
- Managers in Training – You will learn how to run the store and have a desire to grow in your career. The training takes 90 days and could lead to an Assistant Manager title. You must have or be close to having a bachelor’s degree.
- Assistant Managers – You will assist the store manager and oversee other staff here. You will ensure store cleanliness and answer phone calls. You must be 18 years of age and have a bachelor’s degree. You may want to aim for this level if you have great leadership and communication skills.
- Store Managers – In this position, you will ensure the store runs smoothly. Payroll, interviewing job candidates, and training are part of this role. You must be 18 years of age and have a bachelor’s degree. This may be your perfect occupation if you are a great manager and leader.
Interview Questions With Answers
Now it is time to be yourself with a touch of beachy vibes and a sprinkle of confidence to ace your Hollister interview!
Also, note the non-manager positions are done in a group interview setting and last about 30 minutes.
- What three words would your family and friends use to describe you?
The key here is to choose three words that describe the attributes of the position you are applying for. For example, those who work as Floor Models must be charismatic, stylish, and friendly.
- Give an example of a time you worked well with someone.
TEAMWORK is written all over this one! Employ the S-T-A-R method for this or any behavioral questions. In describing a past situation, describe the task that needed to be completed, what action you took, and what result you achieved.
- Would you mind telling us a little bit about Hollister?
Always research the company by visiting its website, social media pages, LinkedIn, or Glassdoor. But here is a snippet:
Hollister, owned by Abercrombie & Fitch Co, is a California-themed clothing department store with its first opening in Columbus, Ohio, in 2000. The Hollister brand focuses on clothing for young people under 20 and generates over two billion in revenue yearly.
- What makes you want to work for Hollister?
Discuss your passion for fashion and your superior customer service skills. Say you thrive in a team environment and love the fast pace.
- Do you feel comfortable recommending styles to strangers?
You want to let the interviewer know that you are very comfortable making style recommendations to customers and that engaging with the customer is your favorite part of the position.
- When it comes to working around the holidays, how do you feel?
Explain that you understand this is one of the busiest times in retail and that you are fully prepared to work extra hours if needed.
- How would you describe the work environment at Hollister?
Describe the casual and relaxed atmosphere. Mention how welcoming the store is, which is great for customers and those you work with.
- Have you ever managed a retail store?
Provide the details of any experience you have as a manager in retail. Explain your management style and the team you managed. Mention things like the number of employees, the size of the store, how busy the location was,…
- Are you familiar with hiring and training new employees?
Provide a detailed description of what you taught them, such as cash handling and floor design, and the positions you interviewed them for.
- Sell a pair of jeans you are wearing today to me.
O course! Today, I’m wearing classic blue jeans that are both stylish and comfortable. These jeans are designed to fit like a glove, with just the right amount of stretch to hug your curves without feeling too tight or restrictive. The straight leg cut flatters any figure.
Also worth mentioning is the superior quality of these jeans. They’re made from strong, durable denim material that won’t lose shape or wear down easily.
Finally, the classic design of these jeans will keep you looking great for years to come. They should be a wardrobe staple in every closet. They’re versatile, timeless, and built to last, making them an excellent investment for anyone. So how about you? Are you ready to invest in these jeans?
- Do you have any questions for us?
Certainly, prepare some questions for the interviewer because you want to show interest in working for them. For instance, you could ask the following:
- What do you like about working for Hollister?
- Can you expand on the day-to-day responsibilities of the position?
- Is there a possibility for advancement?
- What are the next steps in the hiring process?
Final Mention
If you want to break into the retail industry or build on your experience, applying for a Hollister, California, job may be right up your alley. A unique work environment can be simultaneously challenging and fulfilling because of the company’s laid-back culture and dedication to customer service.
Preparation for the interview is key since the company values a close relationship with its customers and collaborating with its employees. Candidates can increase their chances of landing a job with Hollister by researching the company, practicing answers to common interview questions, and highlighting relevant skills and experiences.
A strong work ethic, enthusiasm, and a desire to learn can make you the ideal candidate for the company’s culture and values, so demonstrating these characteristics throughout the interview is essential. Best of luck to you!
